Thúc đẩy đổi mới tổ chức thông qua chuyển đổi số, học hỏi tổ chức: Vai trò của khả năng phục hồi và đồng sáng tạo giá trị
0
Ngày xuất bản Online:
25/04/2025
Chuyên mục:
Quản trị kinh doanh, Marketing, Thương mại, Du lịch
Nội dung chính của bài viết
Tóm tắt
Nghiên cứu phân tích tác động của chuyển đổi số và học hỏi tổ chức đối với khả năng phục hồi, đổi mới và đồng sáng tạo giá trị trong doanh nghiệp Việt Nam. Dữ liệu thu thập từ 523 chủ doanh nghiệp, giám đốc và phó giám đốc thuộc các lĩnh vực bán lẻ, sản xuất và tài chính – ngân hàng, được xử lý bằng mô hình cấu trúc tuyến tính bình phương bé nhất từng phần (PLS-SEM). Kết quả cho thấy cả chuyển đổi số và học hỏi tổ chức đều ảnh hưởng tích cực đến khả năng phục hồi, trong đó học hỏi tổ chức có tác động mạnh hơn, thể hiện vai trò then chốt của con người và tri thức. Đồng thời, khả năng phục hồi tổ chức thúc đẩy đổi mới và đồng sáng tạo giá trị, còn đồng sáng tạo tiếp tục củng cố năng lực đổi mới. Nghiên cứu khuyến nghị doanh nghiệp cần kết hợp đầu tư công nghệ, xây dựng văn hóa học hỏi và phát triển năng lực phục hồi để thích ứng và phát triển bền vững trong kỷ nguyên số.
Abstract
The study analyzes the impact of digital transformation and organizational learning on organizational resilience, innovation, and value co‑creation in Vietnamese enterprises. Data were collected from 523 business owners, directors, and deputy directors in the retail, manufacturing, and finance–banking sectors and processed using partial least squares structural equation modeling (PLS‑SEM). The results indicate that both digital transformation and organizational learning positively influence organizational resilience, with organizational learning exerting a stronger effect, highlighting the pivotal role of people and knowledge. At the same time, organizational resilience promotes innovation and value co‑creation, while value co‑creation further strengthens innovation capability. The study recommends that enterprises combine technology investment, the development of a learning culture, and the enhancement of resilience capabilities to adapt and achieve sustainable development in the digital era.
Từ khóa
Chuyển đổi số; Đồng sáng tạo giá trị; Đổi mới tổ chức; Học hỏi tổ chức; Khả năng phục hồi tổ chức
Chi tiết bài viết
Lĩnh vực kinh tế (JEL Codes)
M10 - General - Business Administration, O32 - Management of Technological Innovation and R&D - Innovation • Research and Development • Technological Change • Intellectual Property Rights
Tài liệu tham khảo
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Duchek, S. (2020). Organizational resilience: a capability-based conceptualization. Business research, 13(1), 215-246. https://doi.org/10.1007/s40685-019-0085-7
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Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the academy of marketing science, 43, 115-135. https://doi.org/10.1007/s11747-014-0403-8
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Argote, L. (2011). Organizational learning research: Past, present and future. Management learning, 42(4), 439-446. https://doi.org/10.1177/1350507611408217
Argyris, C., & Schön, D. A. (1997). Organizational learning: A theory of action perspective. Reis(77/78), 345-348. https://doi.org/10.2307/40183951
Awad, J. A., & Martín-Rojas, R. (2024). Digital transformation influence on organisational resilience through organisational learning and innovation. Journal of Innovation and Entrepreneurship, 13(1), 69. https://doi.org/10.1186/s13731-024-00405-4
Bahyan, H., Ajmal, M. M., & Saber, H. (2024). Going resilient with digital transformation, human capabilities and innovation readiness: empirical evidence from the energy sector. Benchmarking: An International Journal. https://doi.org/10.1108/BIJ-10-2023-0699
Benner, M. J., & Waldfogel, J. (2023). Changing the channel: Digitization and the rise of “middle tail” strategies. Strategic management journal, 44(1), 264-287. https://doi.org/10.1002/smj.3130
Borah, P. S., Dogbe, C. S. K., Dzandu, M. D., & Pomegbe, W. W. K. (2023). Forging organizational resilience through green value co‐creation: The role of green technology, green operations, and green transaction capabilities. Business Strategy and the Environment, 32(8), 5734-5747. https://doi.org/10.1002/bse.3446
Browder, R. E., Dwyer, S. M., & Koch, H. (2024). Upgrading adaptation: How digital transformation promotes organizational resilience. Strategic Entrepreneurship Journal, 18(1), 128-164. https://doi.org/10.1002/sej.1483
Bustinza, O. F., Vendrell-Herrero, F., Perez-Arostegui, M. N., & Parry, G. (2019). Technological capabilities, resilience capabilities and organizational effectiveness. The International Journal of Human Resource Management, 30(8), 1370-1392. https://doi.org/10.1080/09585192.2016.1216878
Cummings, L. L., & O'Connell, M. J. (1978). Organizational innovation: A model and needed research. Journal of Business Research, 6(1), 33-50. https://doi.org/10.1016/0148-2963(78)90018-8
DiBella, A. J., Nevis, E. C., & Gould, J. M. (1996). Understanding organizational learning capability. Journal of management studies, 33(3), 361-379. https://doi.org/10.1111/j.1467-6486.1996.tb00806.x
Do, H., Budhwar, P., Shipton, H., Nguyen, H.-D., & Nguyen, B. (2022). Building organizational resilience, innovation through resource-based management initiatives, organizational learning and environmental dynamism. Journal of Business Research, 141, 808-821. https://doi.org/10.1016/j.jbusres.2021.11.090
Duchek, S. (2020). Organizational resilience: a capability-based conceptualization. Business research, 13(1), 215-246. https://doi.org/10.1007/s40685-019-0085-7
Edeh, F. O., Islam, M. F., Nwali, A. C., Ugboego, C. A., & Nwokeiwu, J. (2024). Organization learning and business resilience in developing hospitality industry. Discover Sustainability, 5(1), 411. https://doi.org/10.1007/s43621-024-00569-9
García-Morales, V. J., Ruiz-Moreno, A., & Llorens-Montes, F. J. (2007). Effects of technology absorptive capacity and technology proactivity on organizational learning, innovation and performance: An empirical examination. Technology Analysis & Strategic Management, 19(4), 527-558. https://doi.org/10.1080/09537320701403540
Garrido-Moreno, A., Martín-Rojas, R., & García-Morales, V. J. (2024). The key role of innovation and organizational resilience in improving business performance: A mixed-methods approach. International Journal of Information Management, 77, 102777. https://doi.org/10.1016/j.ijinfomgt.2024.102777
Gray, J., & Rumpe, B. (2017). Models for the digital transformation. In (Vol. 16, pp. 307-308): Springer.
Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). When to use and how to report the results of PLS-SEM. European business review, 31(1), 2-24. https://doi.org/10.1108/EBR-11-2018-0203
He, Z., Huang, H., Choi, H., & Bilgihan, A. (2023). Building organizational resilience with digital transformation. Journal of service Management, 34(1), 147-171. https://doi.org/10.1108/JOSM-06-2021-0216
Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the academy of marketing science, 43, 115-135. https://doi.org/10.1007/s11747-014-0403-8
Hermanto, Y. B., & Estiasih, S. P. (2024). Performance recovery of creative sector industries: strengthening management literacy and digital business innovation. Journal of Innovation and Entrepreneurship, 13(1), 1-18. https://doi.org/10.1186/s13731-024-00376-6
Hinings, B., Gegenhuber, T., & Greenwood, R. (2018). Digital innovation and transformation: An institutional perspective. Information and organization, 28(1), 52-61. https://doi.org/10.1016/j.infoandorg.2018.02.004
Huynh, T. N., Van Nguyen, P., Nguyen, Q. N., & Dinh, P. U. (2023). Technology innovation, technology complexity, and co-creation effects on organizational performance: The role of government influence and co-creation. Journal of Open Innovation: Technology, Market, and Complexity, 9(4), 100150. https://doi.org/10.1016/j.joitmc.2023.100150
Jiang, N., Li, P.-Y., Liang, J.-M., & Liu, X. (2024). A bibliometric analysis of research on organizational resilience. Heliyon, 10(9). https://doi.org/10.1016/j.heliyon.2024.e30275
Jiao, P., & Bu, W. (2024). The impact of organizational learning on organizational resilience in construction projects. Buildings, 14(4), 975. https://doi.org/10.3390/buildings14040975
Kim, D. W., Trimi, S., Hong, S. G., & Lim, S. (2020). Effects of co-creation on organizational performance of small and medium manufacturers. Journal of Business Research, 109, 574-584. https://doi.org/10.1016/j.jbusres.2019.03.055
Lázaro, B. E., Messino-Soza, A., Uribe, E. G., & Blanco-Ariza, A. B. (2020). Organizational learning: Current framework and opportunities: a systematic review. 2020 15th Iberian Conference on Information Systems and Technologies (CISTI), 1-6. https://doi.org/10.23919/CISTI49556.2020.9140976
Liu, Y., & Yin, J. (2020). Stakeholder relationships and organizational resilience. Management and Organization Review, 16(5), 986-990. https://doi.org/10.1017/mor.2020.58
Mousa, M., Abdelgaffar, H. A., Chaouali, W., & Aboramadan, M. (2020). Organizational learning, organizational resilience and the mediating role of multi-stakeholder networks: A study of Egyptian academics. Journal of Workplace Learning, 32(3), 161-181. https://doi.org/10.1108/JWL-05-2019-0057
Nambisan, S., Wright, M., & Feldman, M. (2019). The digital transformation of innovation and entrepreneurship: Progress, challenges and key themes. Research policy, 48(8), 103773. https://doi.org/10.1016/j.respol.2019.03.018
Nardelli, G., & Broumels, M. (2018). Managing innovation processes through value co-creation: a process case from business-to-business service practise. International Journal of Innovation Management, 22(03), 1850030. https://doi.org/10.1142/S1363919618500305
Nasiri, M., Ukko, J., Saunila, M., & Rantala, T. (2020). Managing the digital supply chain: The role of smart technologies. Technovation, 96, 102121. https://doi.org/10.1016/j.technovation.2020.102121
Nguyen, M., Sharma, P., & Malik, A. (2024). Leadership styles and employee creativity: the interactive impact of online knowledge sharing and organizational innovation. Journal of Knowledge Management, 28(3), 631-650. https://doi.org/10.1108/JKM-01-2023-0014
Nonaka, I. (1994). A dynamic theory of organizational knowledge creation. Organization science, 5(1), 14-37. https://doi.org/10.1287/orsc.5.1.14
Phạm Văn Toàn. (2025). Giải pháp chuyển đổi số trong các doanh nghiệp nhỏ và vừa ở Việt Nam. Retrieved 26/04/2025 from https://tapchicongthuong.vn/giai-phap-chuyen-doi-so-trong-cac-doanh-nghiep-nho-va-vua-o-viet-nam-133175.htm
Ping, L. P., & Jiazhe, Z. (2021). A literature review of organizational resilience. Foreign Economics & Management, 43(03), 25-41. https://doi.org/10.16538/j.cnki.fem.20210122.101
Pradana, D. W., & Ekowati, D. (2024). Future organizational resilience capability structure: a systematic review, trend and future research directions. Management Research Review, 47(10), 1586-1605. https://doi.org/10.1108/MRR-08-2023-0538
Raj, A., Mukherjee, A. A., de Sousa Jabbour, A. B. L., & Srivastava, S. K. (2022). Supply chain management during and post-COVID-19 pandemic: Mitigation strategies and practical lessons learned. Journal of Business Research, 142, 1125-1139. https://doi.org/10.1016/j.jbusres.2022.01.037
Ranjan, K. R., & Read, S. (2016). Value co-creation: concept and measurement. Journal of the academy of marketing science, 44, 290-315. https://doi.org/10.1007/s11747-014-0397-2
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Trích dẫn bài báo
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