Thúc đẩy đổi mới tổ chức thông qua chuyển đổi số, học hỏi tổ chức: Vai trò của khả năng phục hồi và đồng sáng tạo giá trị
Ngày xuất bản:
25/06/2026
Ngày xuất bản Online:
25/04/2025
Chuyên mục:
Quản trị kinh doanh, Marketing, Thương mại, Du lịch
Nội dung chính của bài viết
Tóm tắt
Nghiên cứu phân tích tác động của chuyển đổi số và học hỏi trong tổ chức đối với khả năng phục hồi của tổ chức, đổi mới và đồng sáng tạo giá trị trong doanh nghiệp Việt Nam. Dữ liệu thu thập từ 523 chủ doanh nghiệp, giám đốc và phó giám đốc thuộc các lĩnh vực bán lẻ, sản xuất và tài chính – ngân hàng, được xử lý bằng mô hình cấu trúc tuyến tính bình phương bé nhất từng phần (PLS-SEM). Kết quả cho thấy, cả chuyển đổi số và học hỏi trong tổ chức đều ảnh hưởng tích cực đến khả năng phục hồi của tổ chức, trong đó học hỏi trong tổ chức có tác động mạnh hơn, thể hiện vai trò then chốt của con người và tri thức. Đồng thời, khả năng phục hồi của tổ chức thúc đẩy đổi mới và đồng sáng tạo giá trị, còn đồng sáng tạo tiếp tục củng cố năng lực đổi mới. Nghiên cứu khuyến nghị doanh nghiệp cần kết hợp đầu tư công nghệ, xây dựng văn hóa học hỏi và phát triển năng lực phục hồi để thích ứng và phát triển bền vững trong kỷ nguyên số.
Abstract
The study analyzes the impact of digital transformation and organizational learning on organizational resilience, innovation, and value co‑creation in Vietnamese enterprises. Data were collected from 523 business owners, directors, and deputy directors in the retail, manufacturing, and finance–banking sectors and processed using partial least squares structural equation modeling (PLS‑SEM). The results indicate that both digital transformation and organizational learning positively influence organizational resilience, with organizational learning exerting a stronger effect, highlighting the pivotal role of people and knowledge. At the same time, organizational resilience promotes innovation and value co‑creation, while value co‑creation further strengthens innovation capability. The study recommends that enterprises combine technology investment, the development of a learning culture, and the enhancement of resilience capabilities to adapt and achieve sustainable development in the digital era.
Từ khóa
Chuyển đổi số; Đồng sáng tạo giá trị; Đổi mới tổ chức; Học hỏi tổ chức; Khả năng phục hồi tổ chức
Chi tiết bài viết
Lĩnh vực kinh tế (JEL Codes)
M10 - General - Business Administration, O31 - Innovation and Invention: Processes and Incentives - O33 - Technological Change: Choices and Consequences • Diffusion Processes - Innovation • Research and Development • Technological Change • Intellectual Property Rights
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Cohen, J. (2013). Statistical power analysis for the behavioral sciences. routledge. https://doi.org/10.4324/9780203771587
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Duchek, S. (2020). Organizational resilience: a capability-based conceptualization. Business research, 13(1), 215-246. https://doi.org/10.1007/s40685-019-0085-7
Edeh, F. O., Islam, M. F., Nwali, A. C., Ugboego, C. A., & Nwokeiwu, J. (2024). Organization learning and business resilience in developing hospitality industry. Discover Sustainability, 5(1), 411. https://doi.org/10.1007/s43621-024-00569-9
García-Morales, V. J., Ruiz-Moreno, A., & Llorens-Montes, F. J. (2007). Effects of technology absorptive capacity and technology proactivity on organizational learning, innovation and performance: An empirical examination. Technology Analysis & Strategic Management, 19(4), 527-558. https://doi.org/10.1080/09537320701403540
Garrido-Moreno, A., Martín-Rojas, R., & García-Morales, V. J. (2024). The key role of innovation and organizational resilience in improving business performance: A mixed-methods approach. International Journal of Information Management, 77, 102777. https://doi.org/10.1016/j.ijinfomgt.2024.102777
Gong, C., & Ribiere, V. (2021). Developing a unified definition of digital transformation. Technovation, 102, 102217. https://doi.org/10.1016/j.technovation.2020.102217
Gray, J., & Rumpe, B. (2017). Models for the digital transformation. 16, 307-308. https://doi.org/10.1007/s10270-017-0596-7
Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). When to use and how to report the results of PLS-SEM. European business review, 31(1), 2-24. https://doi.org/10.1108/EBR-11-2018-0203
He, Z., Huang, H., Choi, H., & Bilgihan, A. (2023). Building organizational resilience with digital transformation. Journal of service Management, 34(1), 147-171. https://doi.org/10.1108/JOSM-06-2021-0216
Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the academy of marketing science, 43, 115-135. https://doi.org/10.1007/s11747-014-0403-8
Henseler, J., Ringle, C. M., & Sinkovics, R. R. (2009). The use of partial least squares path modeling in international marketing. In New challenges to international marketing (Vol. 20, pp. 277-319). Emerald Group Publishing Limited. https://doi.org/10.1108/S1474-7979(2009)0000020014
Hermanto, Y. B., & Estiasih, S. P. (2024). Performance recovery of creative sector industries: strengthening management literacy and digital business innovation. Journal of Innovation and Entrepreneurship, 13(1), 1-18. https://doi.org/10.1186/s13731-024-00376-6
Hinings, B., Gegenhuber, T., & Greenwood, R. (2018). Digital innovation and transformation: An institutional perspective. Information and organization, 28(1), 52-61. https://doi.org/10.1016/j.infoandorg.2018.02.004
Huynh, T. N., Van Nguyen, P., Nguyen, Q. N., & Dinh, P. U. (2023). Technology innovation, technology complexity, and co-creation effects on organizational performance: The role of government influence and co-creation. Journal of Open Innovation: Technology, Market, and Complexity, 9(4), 100150. https://doi.org/10.1016/j.joitmc.2023.100150
Jiang, N., Li, P.-Y., Liang, J.-M., & Liu, X. (2024). A bibliometric analysis of research on organizational resilience. Heliyon, 10(9). https://doi.org/10.1016/j.heliyon.2024.e30275
Jiao, P., & Bu, W. (2024). The impact of organizational learning on organizational resilience in construction projects. Buildings, 14(4), 975. https://doi.org/10.3390/buildings14040975
Kim, D. W., Trimi, S., Hong, S. G., & Lim, S. (2020). Effects of co-creation on organizational performance of small and medium manufacturers. Journal of Business Research, 109, 574-584. https://doi.org/10.1016/j.jbusres.2019.03.055
Kock, N. (2015). Common method bias in PLS-SEM: A full collinearity assessment approach. International Journal of e-Collaboration (ijec), 11(4), 1-10. https://doi.org/10.4018/ijec.2015100101
Kock, N., & Lynn, G. S. (2012). Lateral collinearity and misleading results in variance-based SEM: An illustration and recommendations. Journal of the Association for Information Systems, 13(7), 2. https://doi.org/10.17705/1jais.00302
Lázaro, B. E., Messino-Soza, A., Uribe, E. G., & Blanco-Ariza, A. B. (2020). Organizational learning: Current framework and opportunities: a systematic review. 2020 15th Iberian Conference on Information Systems and Technologies (CISTI), 1-6. https://doi.org/10.23919/CISTI49556.2020.9140976
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