The influence of information systems on student satisfaction: A study of perceived ease of use and perceived usefulness

Nguyen Thi Thuy Giang 1, Phan Thi Hang Nga1
1 University of Finance - Marketing, Vietnam

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Tóm tắt

Digital transformation in education has created opportunities for teaching methods to evolve through the application of new technology. The purpose of the study was to identify the factors that influence the satisfaction of university students with online learning. A survey was conducted on 609 students in Ho Chi Minh City, and the collected data was analyzed using the Partial Least Square Regression model. The study found that both system quality and information quality are crucial in determining the perceived ease of use and perceived usefulness of online learning systems. The results also revealed that perceived ease of use and usefulness positively impact students' overall satisfaction with online learning. The study recommends that educational institutions take these factors into account when designing online courses to meet learning objectives and ensure that students are satisfied with their learning experience.

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