Effects of organizational justice and psychological safety on knowledge hiding and employee creativity
Nội dung chính của bài viết
Tóm tắt
In the era of a knowledge-based economy, the innovative behavior of employees is essential to lead to the success of any organization, including banks. However, after COVID-19, all businesses are facing difficulties and must decrease the number of workers. Therefore, employees feel insecure and hide knowledge from others to keep their jobs. How to reduce knowledge hiding and increase employee creativity is an interesting question for both researchers and managers. Based on the conservation of resources theory and social exchange theory, the authors build the research model to analyze the influences of employees’ perceptions of organizational justice and psychological safety on employees’ knowledge hiding and creativity. The mixed method is used with PLS-SEM analysis to analyze the data of 195 respondents. The results of research confirmed the great impacts of perceived organizational justice and psychological safety on staff’s knowledge hiding and innovative behaviors. In practice, managers should provide more justice in all three aspects (procedures, communication, income). Moreover, open communication between all members of an organization is a good way to increase the mind's creativity.
Chi tiết bài viết
Từ khóa
Employee creativity, Knowledge hiding, Organizational justice, Psychological safety
Tài liệu tham khảo
Adams, J. S. (1965). Inequity In Social Exchange (L. B. T.-A. in E. S. P. Berkowitz (ed.); Vol. 2, pp. 267–299). Academic Press. https://doi.org/https://doi.org/10.1016/S0065-2601(08)60108-2
Aguirre-Urreta, M. I., & Mikko Rönkkö. (2018). Statistical Inference with PLSc Using Bootstrap Confidence Intervals. MIS Quarterly, 42(3), 1001–1020. https://doi.org/10.25300/MISQ/2018/13587
Akram, T., Lei, S., Haider, M. J., & Hussain, S. T. (2020). The impact of organizational justice on employee innovative work behavior: Mediating role of knowledge sharing. Journal of Innovation and Knowledge, 5(2), 117–129. https://doi.org/10.1016/j.jik.2019.10.001
Alami, A., Zahedi, M., & Krancher, O. (2023). Antecedents of psychological safety in agile software development teams. Information and Software Technology, 162, 107267. https://doi.org/https://doi.org/10.1016/j.infsof.2023.107267
Amabile, T. M. (1988). A Model of Creativity and Innovation in Organizations. In B. M. Staw & L. L. Cummings (Eds.), Research in Organizational Behavior (10th ed., pp. 123–167). JAI. https://web.mit.edu/curhan/www/docs/Articles/15341_Readings/Group_Performance/Amabile_A_Model_of_CreativityOrg.Beh_v10_pp123-167.pdf
Amabile, T. M. (1996). Creativity in context: Update to “The Social Psychology of Creativity.” In Creativity in context: Update to “The Social Psychology of Creativity.” Westview Press.
Bagozzi, R. P., Yi, Y., & Phillips, L. W. (1991). Assessing Construct Validity in Organizational Research. Administrative Science Quarterly, 36(3), 421–458. https://doi.org/10.2307/2393203
Bartol, K. M., & Srivastava, A. (2002). Encouraging knowledge sharing: The role of organizational reward systems. Journal of Leadership & Organizational Studies, 9(1), 64–76. https://doi.org/10.1177/107179190200900105
Bies, R. J., & Tripp, T. M. (2005). The Study of Revenge in the Workplace: Conceptual, Ideological, and Empirical Issues. In Counterproductive work behavior: Investigations of actors and targets. (pp. 65–81). American Psychological Association. https://doi.org/10.1037/10893-003
Blau, P. M. (1964). Exchange and power in social life. Wiley. https://doi.org/10.4324/9780203792643
Chen, S.-Y., Wu, W.-C., Chang, C.-S., Lin, C.-T., Kung, J.-Y., Weng, H.-C., Lin, Y.-T., & Lee, S.-I. (2015). Organizational justice, trust, and identification and their effects on organizational commitment in hospital nursing staff. BMC Health Services Research, 15(1), 363. https://doi.org/10.1186/s12913-015-1016-8
Cohen, J. (1988). Statistical Power Analysis for the Behavioral Sciences. Lawrence Erlbaum Associates, Publishers.
Cohen, J. (1992). A power primer. Psychological Bulletin, 112, 155–159. https://doi.org/doi:10.1037/0033-2909.112.1.155
Connelly, C. E., Zweig, D., Webster, J., & Trougakos, J. P. (2012). Knowledge hiding in organizations. Journal of Organizational Behavior, 33(1), 64–88. https://doi.org/10.1002/job.737
Drucker, P. F. (1995). Managing in a time of great change. In TA - TT -. Truman Talley Books/Dutton New York. https://doi.org/LK - https://worldcat.org/title/32237360
Edmondson, A. (1999). Psychological safety and learning behavior in work teams. Administrative Science Quarterly, 44(2), 350–383.
Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2017). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM) (2nd ed.). SAGE Publications.
Hobfoll, S. E. (1989). Conservation of Resources: A New Attempt at Conceptualizing Stress. American Psychologist, 44(3), 513–524. https://doi.org/10.1037/0003-066X.44.3.513
Jaboob, M., Awain, A. M. S. B., & Al-Ansi, A. M. (2023). Sustaining employees’ creativity through the organizational justice: The mediating role of leadership styles. Social Sciences & Humanities Open, 8(1), 100693.
Jiménez, J. (2022). Why psychological safety at work matters and how to create it? BetterUp. https://www.betterup.com/blog/why-psychological-safety-at-work-matters
Kahn, W. A. (1990). Psychological Conditions of Personal Engagement and Disengagement at Work. In Academy of Management Journal (Vol. 33). https://doi.org/10.2307/256287
König, A., Graf-Vlachy, L., Bundy, J., & Little, L. M. (2020). A Blessing and a Curse: How CEOs’ Trait Empathy Affects Their Management of Organizational Crises. Academy of Management Review, 45(1), 130–153. https://doi.org/10.5465/amr.2017.0387
Konovsky, M. A. (2000). Understanding procedural justice and its impact on business organizations. Journal of Management, 26(3), 489–511. https://doi.org/10.1016/S0149-2063(00)00042-8
Kurniawanti, I. A., Zain, D., Thoyib, A., & Rahayu, M. (2023). Knowledge hiding and individual task performance: The role of individual creativity as mediator. Heliyon, 9(11), e21035. https://doi.org/https://doi.org/10.1016/j.heliyon.2023.e21035
Liang, J., Farh, C. I. C., & Farh, J.-L. (2012). Psychological antecedents of promotive and prohibitive voice: a two-wave examination. The Academy of Management Journal, 55(1), 71–92. http://www.jstor.org/stable/41413625
Liu, W., Zhang, P., Liao, J., Hao, P., & Mao, J. (2016). Abusive supervision and employee creativity: The mediating role of psychological safety and organizational identification. Management Decision, 54(1), 130–147. https://doi.org/10.1108/MD-09-2013-0443
MacKinnon, D. W. (1965). Personality and the realization of creative potential. American Psychologist, 20(4), 273. https://doi.org/10.1037/h0022403
Mahmood, H., Rehman, A. U., Sabir, I., Rauf, A., Afthanorhan, A., & Nawal, A. (2023). Does organizational justice facet matters in knowledge hiding? Heliyon, 9(8), e18372. https://doi.org/https://doi.org/10.1016/j.heliyon.2023.e18372
Men, C., Fong, P. S. W., Huo, W., Zhong, J., Jia, R., & Luo, J. (2020). Ethical Leadership and Knowledge Hiding: A Moderated Mediation Model of Psychological Safety and Mastery Climate. Journal of Business Ethics, 166(3), 461–472. https://doi.org/10.1007/s10551-018-4027-7
Moorman, R. H. (1991). Relationship between organizational justice and organizational citizenship behaviors: Do fairness perceptions influence employee citizenship? Journal of Applied Psychology, 76(6), 845–855. American Psychological Association. https://doi.org/10.1037/0021-9010.76.6.845
Nguyen Ngoc Nga (2017). Các yếu tố ảnh hưởng đến sự sáng tạo trong công việc của người lao động tại Trung tâm hành chính quận Tân Phú [Factors affecting work creativity of workers at Tan Phu District Administrative Center]. University of Economics Hochiminh city.
Nguyen Van Chuong & Cao Quoc Viet. (2023). Các nhân tố tác động đến hành vi đổi mới sáng tạo của giảng viên đại học tại Việt Nam [Factors affecting the innovative behavior of university lecturers in Vietnam]. Tạp Chí Nghiên Cứu Kinh Tế và Kinh Doanh Châu Á, 34(1), 52–67.
Nguyen, T.-M., Malik, A., & Budhwar, P. (2022). Knowledge hiding in organizational crisis: The moderating role of leadership. Journal of Business Research, 139, 161–172. https://doi.org/https://doi.org/10.1016/j.jbusres.2021.09.026
Niehoff, B., & Moorman, R. (1993). Justice as a Mediator of the Relationship Between Methods of Monitoring and Organizational Citizenship Behavior. The Academy of Management Journal, 36, 527–556. https://doi.org/10.2307/256591
Oubrich, M., Hakmaoui, A., Benhayoun, L., Söilen, K. S., & Abdulkader, B. (2021). Impacts of leadership style, organizational design and HRM practices on knowledge hiding: The indirect roles of organizational justice and competitive work environment. Journal of Business Research, 137, 488–499. https://doi.org/10.1016/j.jbusres.2021.08.045
Pan, W., Zhang, Q., Teo, T. S. H., & Lim, V. K. G. (2018). The dark triad and knowledge hiding. International Journal of Information Management, 42, 36–48. https://doi.org/10.1016/j.ijinfomgt.2018.05.008
Pandey, J., Gupta, M., Behl, A., Pereira, V., Budhwar, P., Varma, A., Hassan, Y., & Kukreja, P. (2021). Technology-enabled knowledge management for community healthcare workers: The effects of knowledge sharing and knowledge hiding. Journal of Business Research, 135, 787–799. https://doi.org/10.1016/J.JBUSRES.2021.07.001
Perry-Smith, J. E. (2006). Social Yet Creative: The role of social relationships in facilitating individual creativity. Academy of Management Journal, 49(1), 85–101. https://doi.org/10.5465/AMJ.2006.20785503
Perry-Smith, J. E., & Shalley, C. E. (2003). The social side of creativity: A static and dynamic social network perspective. Academy of Management Review, 28(1), 89–106. https://doi.org/10.5465/amr.2003.8925236
Pham Tiep. (2022). Thủ tướng: Ngành Ngân hàng có vai trò then chốt trong các cân đối lớn của nền kinh tế [Prime Minister: The banking industry plays a key role in the major balances of the economy]. Thong Tan Xa Vietnam. https://baotintuc.vn/thoi-su/thu-tuong-nganh-ngan-hang-co-vai-tro-then-chot-trong-cac-can-doi-lon-cua-nen-kinh-te-20220208180011615.htm
Rabiul, M. K., Karatepe, O. M., Karim, R. Al, & Panha, I. M. (2023). An investigation of the interrelationships of leadership styles, psychological safety, thriving at work, and work engagement in the hotel industry: A sequential mediation model. International Journal of Hospitality Management, 113, 103508. https://doi.org/https://doi.org/10.1016/j.ijhm.2023.103508
Reiley, J. (2019). Ways to enhance employees’ creativity and innovation in the workplace. Influencive.
Rice, G. (2006). Individual values, Organizational Context, and self-perceptions of employee creativity: Evidence from Egyptian organizations. Journal of Business Research, 59(2), 233–241. https://doi.org/https://doi.org/10.1016/j.jbusres.2005.08.001
Siemsen, E., Roth, A. V, Balasubramanian, S., & Anand, G. (2009). The influence of psychological safety and confidence in knowledge on employee knowledge sharing. Manufacturing & Service Operations Management, 11(3), 429–447. https://doi.org/10.1287/msom.1080.0233
Sudibjo, N., & Prameswari, R. K. (2021). The effects of knowledge sharing and person-organization fit on the relationship between transformational leadership on innovative work behavior. Heliyon, 7(6), e07334-e07334. https://doi.org/10.1016/j.heliyon.2021.e07334
Wang, S., & Noe, R. A. (2010). Knowledge sharing: A review and directions for future research. Human Resource Management Review, 20(2), 115–131. https://doi.org/10.1016/j.hrmr.2009.10.001
Webster, J., Brown, G., Zweig, D., Connelly, C. E., Brodt, S., & Sitkin, S. (2008). Beyond knowledge sharing: Withholding knowledge at work. In Research in personnel and human resources management (pp. 1–37). Emerald Group Publishing Limited. https://doi.org/10.1016/S0742-7301(08)27001-5
Zhang, Y., Fang, Y., Wei, K.-K., & Chen, H. (2010). Exploring the role of psychological safety in promoting the intention to continue sharing knowledge in virtual communities. International Journal of Information Management, 30(5), 425–436. https://doi.org/10.1016/j.ijinfomgt.2010.02.003
Zhao, F., Hu, W., Ahmed, F., & Huang, H. (2023). Impact of ambidextrous human resource practices on employee innovation performance: the roles of inclusive leadership and psychological safety. European Journal of Innovation Management, 26(5), 1444–1470. https://doi.org/10.1108/EJIM-04-2021-0226
Aguirre-Urreta, M. I., & Mikko Rönkkö. (2018). Statistical Inference with PLSc Using Bootstrap Confidence Intervals. MIS Quarterly, 42(3), 1001–1020. https://doi.org/10.25300/MISQ/2018/13587
Akram, T., Lei, S., Haider, M. J., & Hussain, S. T. (2020). The impact of organizational justice on employee innovative work behavior: Mediating role of knowledge sharing. Journal of Innovation and Knowledge, 5(2), 117–129. https://doi.org/10.1016/j.jik.2019.10.001
Alami, A., Zahedi, M., & Krancher, O. (2023). Antecedents of psychological safety in agile software development teams. Information and Software Technology, 162, 107267. https://doi.org/https://doi.org/10.1016/j.infsof.2023.107267
Amabile, T. M. (1988). A Model of Creativity and Innovation in Organizations. In B. M. Staw & L. L. Cummings (Eds.), Research in Organizational Behavior (10th ed., pp. 123–167). JAI. https://web.mit.edu/curhan/www/docs/Articles/15341_Readings/Group_Performance/Amabile_A_Model_of_CreativityOrg.Beh_v10_pp123-167.pdf
Amabile, T. M. (1996). Creativity in context: Update to “The Social Psychology of Creativity.” In Creativity in context: Update to “The Social Psychology of Creativity.” Westview Press.
Bagozzi, R. P., Yi, Y., & Phillips, L. W. (1991). Assessing Construct Validity in Organizational Research. Administrative Science Quarterly, 36(3), 421–458. https://doi.org/10.2307/2393203
Bartol, K. M., & Srivastava, A. (2002). Encouraging knowledge sharing: The role of organizational reward systems. Journal of Leadership & Organizational Studies, 9(1), 64–76. https://doi.org/10.1177/107179190200900105
Bies, R. J., & Tripp, T. M. (2005). The Study of Revenge in the Workplace: Conceptual, Ideological, and Empirical Issues. In Counterproductive work behavior: Investigations of actors and targets. (pp. 65–81). American Psychological Association. https://doi.org/10.1037/10893-003
Blau, P. M. (1964). Exchange and power in social life. Wiley. https://doi.org/10.4324/9780203792643
Chen, S.-Y., Wu, W.-C., Chang, C.-S., Lin, C.-T., Kung, J.-Y., Weng, H.-C., Lin, Y.-T., & Lee, S.-I. (2015). Organizational justice, trust, and identification and their effects on organizational commitment in hospital nursing staff. BMC Health Services Research, 15(1), 363. https://doi.org/10.1186/s12913-015-1016-8
Cohen, J. (1988). Statistical Power Analysis for the Behavioral Sciences. Lawrence Erlbaum Associates, Publishers.
Cohen, J. (1992). A power primer. Psychological Bulletin, 112, 155–159. https://doi.org/doi:10.1037/0033-2909.112.1.155
Connelly, C. E., Zweig, D., Webster, J., & Trougakos, J. P. (2012). Knowledge hiding in organizations. Journal of Organizational Behavior, 33(1), 64–88. https://doi.org/10.1002/job.737
Drucker, P. F. (1995). Managing in a time of great change. In TA - TT -. Truman Talley Books/Dutton New York. https://doi.org/LK - https://worldcat.org/title/32237360
Edmondson, A. (1999). Psychological safety and learning behavior in work teams. Administrative Science Quarterly, 44(2), 350–383.
Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2017). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM) (2nd ed.). SAGE Publications.
Hobfoll, S. E. (1989). Conservation of Resources: A New Attempt at Conceptualizing Stress. American Psychologist, 44(3), 513–524. https://doi.org/10.1037/0003-066X.44.3.513
Jaboob, M., Awain, A. M. S. B., & Al-Ansi, A. M. (2023). Sustaining employees’ creativity through the organizational justice: The mediating role of leadership styles. Social Sciences & Humanities Open, 8(1), 100693.
Jiménez, J. (2022). Why psychological safety at work matters and how to create it? BetterUp. https://www.betterup.com/blog/why-psychological-safety-at-work-matters
Kahn, W. A. (1990). Psychological Conditions of Personal Engagement and Disengagement at Work. In Academy of Management Journal (Vol. 33). https://doi.org/10.2307/256287
König, A., Graf-Vlachy, L., Bundy, J., & Little, L. M. (2020). A Blessing and a Curse: How CEOs’ Trait Empathy Affects Their Management of Organizational Crises. Academy of Management Review, 45(1), 130–153. https://doi.org/10.5465/amr.2017.0387
Konovsky, M. A. (2000). Understanding procedural justice and its impact on business organizations. Journal of Management, 26(3), 489–511. https://doi.org/10.1016/S0149-2063(00)00042-8
Kurniawanti, I. A., Zain, D., Thoyib, A., & Rahayu, M. (2023). Knowledge hiding and individual task performance: The role of individual creativity as mediator. Heliyon, 9(11), e21035. https://doi.org/https://doi.org/10.1016/j.heliyon.2023.e21035
Liang, J., Farh, C. I. C., & Farh, J.-L. (2012). Psychological antecedents of promotive and prohibitive voice: a two-wave examination. The Academy of Management Journal, 55(1), 71–92. http://www.jstor.org/stable/41413625
Liu, W., Zhang, P., Liao, J., Hao, P., & Mao, J. (2016). Abusive supervision and employee creativity: The mediating role of psychological safety and organizational identification. Management Decision, 54(1), 130–147. https://doi.org/10.1108/MD-09-2013-0443
MacKinnon, D. W. (1965). Personality and the realization of creative potential. American Psychologist, 20(4), 273. https://doi.org/10.1037/h0022403
Mahmood, H., Rehman, A. U., Sabir, I., Rauf, A., Afthanorhan, A., & Nawal, A. (2023). Does organizational justice facet matters in knowledge hiding? Heliyon, 9(8), e18372. https://doi.org/https://doi.org/10.1016/j.heliyon.2023.e18372
Men, C., Fong, P. S. W., Huo, W., Zhong, J., Jia, R., & Luo, J. (2020). Ethical Leadership and Knowledge Hiding: A Moderated Mediation Model of Psychological Safety and Mastery Climate. Journal of Business Ethics, 166(3), 461–472. https://doi.org/10.1007/s10551-018-4027-7
Moorman, R. H. (1991). Relationship between organizational justice and organizational citizenship behaviors: Do fairness perceptions influence employee citizenship? Journal of Applied Psychology, 76(6), 845–855. American Psychological Association. https://doi.org/10.1037/0021-9010.76.6.845
Nguyen Ngoc Nga (2017). Các yếu tố ảnh hưởng đến sự sáng tạo trong công việc của người lao động tại Trung tâm hành chính quận Tân Phú [Factors affecting work creativity of workers at Tan Phu District Administrative Center]. University of Economics Hochiminh city.
Nguyen Van Chuong & Cao Quoc Viet. (2023). Các nhân tố tác động đến hành vi đổi mới sáng tạo của giảng viên đại học tại Việt Nam [Factors affecting the innovative behavior of university lecturers in Vietnam]. Tạp Chí Nghiên Cứu Kinh Tế và Kinh Doanh Châu Á, 34(1), 52–67.
Nguyen, T.-M., Malik, A., & Budhwar, P. (2022). Knowledge hiding in organizational crisis: The moderating role of leadership. Journal of Business Research, 139, 161–172. https://doi.org/https://doi.org/10.1016/j.jbusres.2021.09.026
Niehoff, B., & Moorman, R. (1993). Justice as a Mediator of the Relationship Between Methods of Monitoring and Organizational Citizenship Behavior. The Academy of Management Journal, 36, 527–556. https://doi.org/10.2307/256591
Oubrich, M., Hakmaoui, A., Benhayoun, L., Söilen, K. S., & Abdulkader, B. (2021). Impacts of leadership style, organizational design and HRM practices on knowledge hiding: The indirect roles of organizational justice and competitive work environment. Journal of Business Research, 137, 488–499. https://doi.org/10.1016/j.jbusres.2021.08.045
Pan, W., Zhang, Q., Teo, T. S. H., & Lim, V. K. G. (2018). The dark triad and knowledge hiding. International Journal of Information Management, 42, 36–48. https://doi.org/10.1016/j.ijinfomgt.2018.05.008
Pandey, J., Gupta, M., Behl, A., Pereira, V., Budhwar, P., Varma, A., Hassan, Y., & Kukreja, P. (2021). Technology-enabled knowledge management for community healthcare workers: The effects of knowledge sharing and knowledge hiding. Journal of Business Research, 135, 787–799. https://doi.org/10.1016/J.JBUSRES.2021.07.001
Perry-Smith, J. E. (2006). Social Yet Creative: The role of social relationships in facilitating individual creativity. Academy of Management Journal, 49(1), 85–101. https://doi.org/10.5465/AMJ.2006.20785503
Perry-Smith, J. E., & Shalley, C. E. (2003). The social side of creativity: A static and dynamic social network perspective. Academy of Management Review, 28(1), 89–106. https://doi.org/10.5465/amr.2003.8925236
Pham Tiep. (2022). Thủ tướng: Ngành Ngân hàng có vai trò then chốt trong các cân đối lớn của nền kinh tế [Prime Minister: The banking industry plays a key role in the major balances of the economy]. Thong Tan Xa Vietnam. https://baotintuc.vn/thoi-su/thu-tuong-nganh-ngan-hang-co-vai-tro-then-chot-trong-cac-can-doi-lon-cua-nen-kinh-te-20220208180011615.htm
Rabiul, M. K., Karatepe, O. M., Karim, R. Al, & Panha, I. M. (2023). An investigation of the interrelationships of leadership styles, psychological safety, thriving at work, and work engagement in the hotel industry: A sequential mediation model. International Journal of Hospitality Management, 113, 103508. https://doi.org/https://doi.org/10.1016/j.ijhm.2023.103508
Reiley, J. (2019). Ways to enhance employees’ creativity and innovation in the workplace. Influencive.
Rice, G. (2006). Individual values, Organizational Context, and self-perceptions of employee creativity: Evidence from Egyptian organizations. Journal of Business Research, 59(2), 233–241. https://doi.org/https://doi.org/10.1016/j.jbusres.2005.08.001
Siemsen, E., Roth, A. V, Balasubramanian, S., & Anand, G. (2009). The influence of psychological safety and confidence in knowledge on employee knowledge sharing. Manufacturing & Service Operations Management, 11(3), 429–447. https://doi.org/10.1287/msom.1080.0233
Sudibjo, N., & Prameswari, R. K. (2021). The effects of knowledge sharing and person-organization fit on the relationship between transformational leadership on innovative work behavior. Heliyon, 7(6), e07334-e07334. https://doi.org/10.1016/j.heliyon.2021.e07334
Wang, S., & Noe, R. A. (2010). Knowledge sharing: A review and directions for future research. Human Resource Management Review, 20(2), 115–131. https://doi.org/10.1016/j.hrmr.2009.10.001
Webster, J., Brown, G., Zweig, D., Connelly, C. E., Brodt, S., & Sitkin, S. (2008). Beyond knowledge sharing: Withholding knowledge at work. In Research in personnel and human resources management (pp. 1–37). Emerald Group Publishing Limited. https://doi.org/10.1016/S0742-7301(08)27001-5
Zhang, Y., Fang, Y., Wei, K.-K., & Chen, H. (2010). Exploring the role of psychological safety in promoting the intention to continue sharing knowledge in virtual communities. International Journal of Information Management, 30(5), 425–436. https://doi.org/10.1016/j.ijinfomgt.2010.02.003
Zhao, F., Hu, W., Ahmed, F., & Huang, H. (2023). Impact of ambidextrous human resource practices on employee innovation performance: the roles of inclusive leadership and psychological safety. European Journal of Innovation Management, 26(5), 1444–1470. https://doi.org/10.1108/EJIM-04-2021-0226
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