Ảnh hưởng của phong cách lãnh đạo chuyển đổi đối với hiệu quả làm việc của nhân viên trong ngành dịch vụ tại Thành phố Hồ Chí Minh: Vai trò trung gian của cam kết tổ chức
Nội dung chính của bài viết
Tóm tắt
Mục đích của nghiên cứu nhằm kiểm định ảnh hưởng của phong cách lãnh đạo chuyển đổi đối với hiệu quả làm việc của nhân viên thông qua vai trò của cam kết tổ chức trong ngành dịch vụ tại Thành phố Hồ Chí Minh. Dữ liệu nghiên cứu được thu thập từ nhân viên của các doanh nghiệp ngành dịch vụ ở Thành phố Hồ Chí Minh, sau quá trình làm sạch dữ liệu còn 572 mẫu được đưa vào phân tích chính thức bằng phần mềm Smart PLS 3.3.3. Dữ liệu phân tích được thực hiện thông qua mô hình phương trình cấu trúc bình phương nhỏ nhất từng phần (PLS-SEM) trong hai giai đoạn, tức là mô hình đo lường và mô hình cấu trúc. Kết quả xác nhận rằng lãnh đạo chuyển đổi có tác động tích cực đến hiệu quả làm việc của nhân viên, đồng thời cam kết tổ chức của nhân viên có vai trò trung gian. Từ đó đưa ra kết luận, một số hàm ý quản trị có giá trị tham khảo cho các doanh nghiệp ngành dịch vụ tại Thành phố Hồ Chí Minh để tìm được giải pháp gia tăng sự hiệu quả làm việc trong công việc của nhân viên. Nghiên cứu bao gồm các nội dung chính là (i) đặt vấn đề, (ii) cơ sở lý thuyết và mô hình nghiên cứu, (iii) phương pháp nghiên
cứu, (iv) kết quả nghiên cứu, (v) kết luận và khuyến nghị và (vi) hạn chế và hướng nghiên cứu trong tương lai.
Chi tiết bài viết
Từ khóa
Cam kết tổ chức, Hiệu quả làm việc, Lãnh đạo chuyển đổi
Tài liệu tham khảo
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