TRUONG, Quoc Dung; TRAN, Thi Nguyet Tu. The effects of tour operator’s service quality on travel agents’s customer value, satisfaction and loyalty in Vietnam. Journal of Finance - Marketing Research, [S. l.], v. 14, n. 6, p. 72–84, 2023. DOI: 10.52932/jfm.vi6.441. Disponível em: https://jfm.edu.vn/index.php/jfme/article/view/813. Acesso em: 15 dec. 2025.